Alton, NH 03809
jconnors@pmsau.org
Network & Systems Administrator with 4 years of professional experience providing excellent customer support to over 1000 users while ensuring a secure environment; working on hundred thousand dollar projects within budget. Aiming to use my skills and technical knowledge to fill your company's needs.
Possesses a BS in Cybersecurity
Strong Skills in: Google Admin Console, Google Apps for Workspace, Zoho Servicedesk, Fortigate, Extreme Networks, Aruba, Cybersecurity.
Working Knowledge of: DNS, DHCP, VOIP Systems, VLANs, Subnetting, Active Directory, Group Policy, MDM, Java, Python
Familiarity with Windows 10/11, Windows Server, Linux, Chrome, IOS, Android
Strength interacting with various LLMs such as Gemini & ChatGPT using precise inputs and different forms of prompt engineering to ensure useful output.
Coursework including: Ethical hacking, Computer Forensics, Network Defense, Databases, MIS, Operating Systems Security, and more.
Network & Systems Administrator, Helpdesk Technician, IT Technician Intern
Manage all systems and services across 3 schools in collaboration with the Director of IT. This includes but is not limited to:
Google Admin and Active Directory
Infinite Campus and Powerschool
Firewalls (Fortigate), switches (Aruba & Fortinet), and Access Points (Extreme Networks)
Zoho Servicedesk
Supervise all help desk technicians and assign tickets.
Planned and implemented large scale projects including two complete network rebuilds within buildings and a network expansion across a large scale building addition.
Ensure compliance with applicable laws and regulations such as FERPA, COPPA, & HB 1612.
Train staff on new and emerging applicable technologies as well as threats to be aware of.
Progressed from Intern to Technician in 3 months before becoming the Network / Systems Administrator within a year.
Back of Store Associate - May 2021 - August 2021
Dishwasher, Prep Cook, Fry Cook, Host - April 2018 - August 2019
Summa Cum Laude, GPA: 3.9/4.0
William H Moore Award Recipient
Director of Technology - Prospect Mountain SAU